Sell Markaz Seller Policy

Thank you for choosing Sell Markaz as your platform to reach a wider audience and grow your business.  We're excited to partner with you! This Seller Policy outlines the terms and conditions governing your participation as a seller on sellmarkaz.com.  By registering as a seller and listing your products, you agree to abide by this policy.  Please read it carefully.  We regularly update this policy, so we encourage you to check back periodically for any changes.

Seller Responsibilities

As a seller on Sell Markaz, you are responsible for:

Accurate Product Information: Providing complete, accurate, and up-to-date information for each product you list. This includes detailed descriptions, high-quality images, accurate pricing, and clear variations (size, color, etc.). Misrepresenting product details is strictly prohibited.

Product Quality: Ensuring that all products you offer are of merchantable quality, safe for use, and comply with all applicable laws and regulations. Counterfeit, illegal, or harmful products are strictly forbidden.

Inventory Management: Maintaining accurate inventory levels for your products. You are responsible for fulfilling orders promptly and informing buyers of any potential delays. Over-selling and failing to deliver can result in penalties.

Order Fulfillment: Processing and shipping orders within the timeframe specified in your listing. This includes proper packaging, timely dispatch, and providing tracking information to buyers.

Customer Service: Providing prompt and professional customer service to buyers. Respond to inquiries, address concerns, and resolve disputes efficiently and courteously. Maintaining a positive customer experience is crucial.

Compliance with Laws: Adhering to all applicable laws, regulations, and policies related to online sales, product safety, consumer protection, and data privacy.

Sell Markaz Policies: Complying with all Sell Markaz policies, including this Seller Policy, the Terms of Service, and the Privacy Policy.

Fees and Commissions: Paying all applicable fees and commissions as outlined in the Sell Markaz Fee Schedule. Understanding the fee structure is essential for managing your business on our platform.

Tax Compliance: Being responsible for collecting and remitting all applicable taxes related to your sales. Sell Markaz does not handle tax collection or remittance for sellers.

Prohibited Products

The following products are strictly prohibited from being sold on Sell Markaz:

Counterfeit goods

Illegal or controlled substances

Weapons and firearms

Hazardous materials

Stolen property

Products that infringe on intellectual property rights (copyright, trademarks, etc.)

Pornographic or offensive materials

Products that promote hate or violence

Any other product deemed inappropriate by Sell Markaz

This list is not exhaustive and may be updated from time to time.  Sell Markaz reserves the right to remove any listing that violates this policy.

Listing Guidelines

Accurate Categorization: List your products in the appropriate category.

High-Quality Images: Use clear, professional, and well-lit images that accurately represent your products.

Informative Descriptions: Provide detailed and accurate product descriptions, including features, specifications, and any relevant information.

Competitive Pricing: Set competitive prices that are fair to both buyers and sellers.

No Misleading Information: Do not include any misleading or false information in your listings.

No Spamming: Do not engage in spamming or unsolicited marketing through Sell Markaz.

Dispute Resolution

In the event of a dispute between a buyer and a seller, Sell Markaz will facilitate communication and attempt to mediate a resolution.  Sellers are expected to cooperate fully in the dispute resolution process.  Sell Markaz reserves the right to make a final decision on any dispute.

Account Suspension and Termination

Sell Markaz reserves the right to suspend or terminate a seller's account for any violation of this Seller Policy, the Terms of Service, or the Privacy Policy.  Violations may include, but are not limited to:

Listing prohibited products

Providing false or misleading information

Failing to fulfill orders

Engaging in fraudulent activity

Receiving excessive negative feedback

Violating intellectual property rights

Seller Performance Metrics

Sell Markaz monitors seller performance based on various metrics, including:

Order fulfillment rate

On-time shipping rate

Customer feedback

Dispute resolution rate

Maintaining positive performance metrics is essential for continued participation on the platform.

Communication

All official communication from Sell Markaz will be sent to the email address associated with your seller account.  It is your responsibility to ensure that your contact information is up-to-date.

Amendments to this Policy

Sell Markaz reserves the right to amend this Seller Policy at any time.  Any changes will be posted on this page, and it is your responsibility to review the policy periodically. 1    

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Contact Us

If you have any questions regarding this Seller Policy, please contact us at support@sellmarkaz.com

By selling on Sell Markaz, you acknowledge that you have read, understood, and agree to be bound by this Seller Policy.  We look forward to a successful partnership!